Business Negotiations

Untitled-design-29 Business Negotiations

Our management consulting services concentrate on the most important challenges and opportunities for our clients in the areas of strategy, management, operation, & human resources to help you increase your business resilience. There are 3 stages of consulting services, which are S1: Diagnostic/Literature Review, S2: Generate Alternative Solutions & S3: Implementation, Monitoring, Evaluation & Reporting.

9 Business Negotiations

Stage 1: Diagnostic/Literature Review

The diagnostic session is the earliest process that our consulting team has to do. Also known as Stop-Look-Go Sessions, we use several methods or tools, such as Root Cause Analysis, Affinity Diagram, Tree Diagram, Process Decision Program Charts (PDPC) & many more, to identify the causes of a problem or room for improvement. The important questions that need to be answered are:

  1. What problems or constraints are being faced?
  2. Why are you facing it?
  3. Is there room for improvement?
  4. How do you turn challenges into opportunities?
  5. What are the short-term and long-term consequences for organisational performance? 

This process is very crucial to give a big picture of a problem and possible solutions that encourage you to improve it. Our consulting team, together with key personnel in your organization, will collect qualitative & quantitative information before critically analyzing the findings.

10 Business Negotiations

Stage 2: Generate Alternative Solutions

After the diagnostic session is conducted, we will suggest systematic improvement areas to overcome the constraints faced by the organization. At this stage, it is important to create an action plan based on the concepts of SMART (Specific, Measurable, Achievable, Relevant, Time-Oriented), Key Performance Indicators (KPI), Automated Performance Monitoring System & 3-Feet-Plan.

Success Factors are important elements that need to be identified in order to achieve a competitive advantage. Success Determinants allow you to link actions to desired outcomes. These factors include financial capability, competent human capital, the role of stakeholders, systems & structures that support the goals.

11 Business Negotiations

Stage 3: Implementation, Monitoring, Evaluation & Reporting.

To ensure the effective implementation of alternatives or initiatives, we offer strategic guidance (handholding) and monitor implementation using the ‘leading model’. Handholding is a form of careful support or guidance given to a person or a group of employees during the learning process or a period of change.

In this stage, the selected KPIs need to be aligned and set as best as possible for the purpose of performance monitoring and measurement. We will help you set down KPIs using a ‘top-down approach’, detailing who is responsible for initiatives, targets, timeframes & regular reporting. If the target cannot be achieved for some reason, an immediate mitigation or improvement plan should be implemented.

Our role is as a driver of work. While at the organizational level, a special unit that will supervise, manage, monitor, evaluate & report achievements should be formed.